Trusted by leading home care operators
RUNNING A HOME CARE AGENCY IS CHALLENGING.
80%
of caregivers leave within their first 100 days
76%
of agency owners say manual admin work has grown in the last 12 months
73%
of caregivers leave because of inconsistent scheduling
Caribou is with you at every step
Engineered with over 170 million caregiver interactions
CAREGIVER REWARDS
Know your caregivers deeply.
Build loyalty that lasts.
Retention starts with understanding what matters to each caregiver like shift preferences, overall satisfaction, and communication preferences. Caribou personalizes engagement at scale with meaningful recognition, and incentives that drive the right behaviors.
Timely recognition based on milestones
Incentives aligned with rewards caregivers value
Tailored communications based on real-time context
INCREASE BILLABLE HOURS BY 25%
RECRUITMENT
Grow capacity with high-quality candidates.
Increase your active headcount by over 35% through a gamified referral program that brings you hires who stay 2x longer.
Easy one-click job post sharing
Automatically track and reward employee referrals
Transparent view of hiring pipeline and hours worked
35% INCREASE IN ACTIVE STAFF GROWTH
SHIFT BOOKING
Fill shifts in minutes.
Grow your margins.
Schedulers can't efficiently call 40 caregivers to fill one shift. Caribou computes millions of matches to determine the best caregiver for each shift and reaches out, assigns, and confirms shifts automatically.
AI agent calls to collect interest and confirm shifts
Preferences, availability, and past behavior factored in
Automated follow-up for feedback after shifts
10x FASTER TIME TO FILL
Caribou shift booking is fully integrated with HHAeXchange, coming soon to other scheduling systems.
EVV COMPLIANCE + OUTBOUND AGENT
Send personalized reminders. See improved compliance.
Missed clock-ins create billing risk, compliance exposure, and unnecessary administrative work.
Real-time calls triggered by missed clock-ins or outs
Proactive reminders before shifts begin
Outreach adapted to fit each caregiver’s preferences
DRIVE 95%+ EVV COMPLIANCE
INBOUND AGENT
Resolve questions instantly.
Support caregivers 24/7.
Caregiver questions and callouts create constant interruptions for already stretched scheduling teams. Caribou’s AI resolves and routes inbound calls in real time so caregivers get answers immediately.
Payroll and scheduling questions resolved instantly
Call-outs automatically trigger an open shift to be filled
Context on each caregiver maintained in one system
THE CARIBOU DIFFERENCE
Nearly a decade of real home care insight built into every decision
Most AI is built on generic data. Caribou is different. Our infrastructure is trained on over 170 million real caregiver interactions. We know what drives engagement to keep your metrics moving in the right direction.
RETAIN CAREGIVERS
37pt lift
in 90 day retention
Improve caregiver experience and real outcomes
GROW CAPACITY
40%
increase in coordinator capacity
Unlock more time for your team to do impactful work
DRIVE ROI
675%
average return on investment
See measurable return on your investment
ABOUT THE TECHNOLOGY
Conductor is the system behind it all
Conductor is Caribou’s AI engine that powers all of our products — analyzing activity across your agency, determining the right action, and executing it in real time.
Shift Booking
AI-powered scheduling collects interest, matches caregivers, and confirms shifts automatically
ADD ON
Outbound agent calling caregiver
Inbound Agent
Answers every caregiver call including payroll, call-outs, and scheduling questions
Caregiver Rewards
Personalized engagement and recognition that builds loyalty at scale
EVV Compliance + Outbound Agent
Reminds caregivers to clock in and out to protect billing and compliance
Hear what Caribou customers have to say
"We value partners who make daily operations easier. Caribou delivers. The onboarding process is smooth, allowing our team to adopt the platform quickly with minimal disruption. Their support team is responsive and reliable too. Caribou has had a positive impact on streamlining workflows & recognizing employees."
Jessica Thomas
Sr. Regional Director, TheKey
Our customers love us as much as we love them
INTEGRATIONS
Works in harmony with the tools you already depend on
